.

Ask Nurse Sherrie Terms & Conditions

Date Updated: October 08, 2025

1. Introduction   -

Parties: This Agreement is between Ask Nurse Sherrie (Coach) and the Client.  

 Start Date: As specified in the agreement.

2. Description of Coaching Program

The Client is enrolling in one or more of Ask Nurse Sherrie’s coaching programs, digital courses, memberships, or products. These offerings are designed to educate, inspire, and empower clients to optimize their health, longevity, and lifestyle. Programs may include, but are not limited to: personalized or group longevity and lifestyle coaching sessions,

Access to digital resources, courses, and community memberships

Guidance in the N.E.S.S.S.ary Longevity Framework (Nutrition, Exercise, Sleep, Stress Management, and Social Connection)

Mindset and performance optimization tools

Access to online or in-person events, webinars, or workshops

All services are educational in nature and are not a substitute for medical care or therapy.

3. Confidentiality

Mutual Non-Disclosure: Both Coach and Client agree not to disclose, reveal, or make use of any confidential information learned during discussions, coaching sessions, calls, emails, or otherwise.  

 Confidential Information: This includes financial information, coaching strategies, exercises, methodologies, plans, or outlines for future programs, information contained in documents, any original work created by Coach, and any other intellectual property.   

Ongoing Obligation: The responsibility to maintain confidentiality of information continues beyond the expiration of this Agreement and the conclusion of services. Both Coach and Client agree to keep confidential information private even after the completion of their working relationship.   

Exceptional Circumstances: The only exceptions to these confidentiality obligations are as required by law or with the explicit written consent of the disclosing party.

4. Payment Terms

Client agrees to render payment via debit, credit card, cash app, Venmo, PayPal, stripe or Zelle.

Responsibility of Payment: It is the responsibility of the client to ensure that all payment obligations are met as agreed upon.

Agreement Receipt and Acknowledgement: Upon processing of the payment, the client will receive a receipt acknowledging the transaction.

Security of Payment Information: The Coach ensures that all payment information provided by the Client will be securely handled and stored in compliance with applicable data protection laws.

5. Payment Plan 

Availability of Payment Plan: A payment plan may be offered at the discretion of the Coach.

The specific terms, including the number of installments and the amount of each payment, are detailed in the attached Payment Plan Addendum​​.

Adherence to Payment Schedule: Clients who opt for the payment plan must adhere to the agreed-upon payment schedule. Timely payments are crucial to maintain access to the Program.

Late Payment Consequences: Payments considered late if not paid within fifteen (15) days of the due date. Late payments will incur a five percent (5%) late fee. Continued failure to pay as agreed may result in the suspension or termination of services​​.

Collection Process for Overdue Payments: Accounts overdue for more than 30 days may be turned over to collections. The balance of the account, including any accrued late fees and collection costs, becomes due and payable immediately​​.Cancellation Policy for Non-Payment: The Coach reserves the right to cancel or cease working with the Client should they fail to make payments as agreed. In such cases, the Client is not entitled to a refund for payments already made and may lose access to Program materials​​.

6. Refund Policy and Chargebacks

 Coach does not offer refunds once the Program is purchased.   

In the event of unforeseen circumstances preventing Coach from completing the Program, a case-by-case partial refund may be considered.   -

Client agrees not to initiate chargebacks to Coach’s account.   

If a chargeback is made, Client is responsible for any fees associated with recouping payment and any fees in Coach's collection of payment.   -

Changing one's mind about the Program, failure to understand the Program, or not achieving expected results do not qualify for a refund.

7. Indemnification

Client’s Responsibility: The Client agrees to defend, indemnify, and hold harmless the Coach, along with any affiliates, agents, team members, or other parties associated with the Coach, from any and all causes of action, damages, losses, costs, expenses (including attorney’s fees) incurred as a result of the Client's use of the Program, as well as any third-party claims of any kind arising from the Client’s actions as a direct or indirect result of participation in the Program​​.Assistance in Defense: Should the Coach be required to defend herself in any action directly or indirectly involving the Client, or in a situation where the Coach deems the Client’s participation or assistance beneficial to her defense, the Client agrees to participate and provide any evidence, documents, testimony, or other information deemed useful by the Coach, free of charge​​.

Scope of Indemnification: This indemnification covers any legal actions, claims, losses, or expenses arising out of the Client's engagement in the Program, including but not limited to violations of intellectual property rights, misuse of Program material, or any other breach of the terms of this Agreement.

8. Voluntary Participation and Liability

Voluntary Enrollment: The Client acknowledges that participation in the Program is done voluntarily and with a clear understanding of the Program's nature and scope​​.

Responsibility for Outcomes: The Client accepts full responsibility for any outcomes or results, understanding that the Program is a tool for personal and professional development and not a guarantee of success or specific results​​.

No Liability for Coach: The Client agrees that S. Austin Media LLC dba Ask Nurse Sherrie, the Coach, is not responsible or liable for any injuries, harm, or negative ramifications that may be sustained as a direct or indirect result of participating in the Program​​.

Health and Well-being: The Client confirms that they are responsible for their own health and well-being throughout their participation in the Program and that any decisions made during or as a result of the Program are the Client's sole responsibility​​.

Informed Decision: The Client confirms that the decision to participate in the Program is made with a full understanding of the potential risks and rewards and that any questions or concerns have been discussed and addressed prior to enrollment.

9. Disclaimer

No guarantees of specific results; services provided on an “as is” basis   

Results Not Guaranteed: S. Austin Media LLC dba Ask Nurse Sherrie makes no guarantees regarding health outcomes, financial earnings, or personal transformation.

Individual Results Vary: Success depends on Client’s consistency, participation, and implementation.

Earnings & Testimonial Disclaimer: Any success stories or testimonials shared are examples and do not represent typical or guaranteed results.

10. Dispute Resolution

In the event of a dispute, both parties agree to first attempt to resolve matters amicably through written communication. If unresolved, disputes shall be settled through binding arbitration in Broward County, Florida, in accordance with the laws of the State of Florida.

11. Applicable Law

This Agreement and any dispute arising from it shall be governed by the laws of the State of Florida, without regard to conflict of law principles.

12. Amendments

Any amendment or modification of this Agreement or additional obligation assumed by either Party in connection with this Agreement will only be binding if evidenced in writing signed by each Party or an authorized representative of each Party.

13. Entire Agreement

This document constitutes the full understanding between the Client and S. Austin Media LLC, dba Ask Nurse Sherrie superseding all prior agreements, written or oral, regarding the subject matter herein.

Contact Information

S. Austin Media LLC
Altamonte Springs, Florida 32714
📧 [email protected]
🌐 www.asknursesherrie.org